Thank you for buying and using the products and services of S AGENCIA DIGITAL SAS, hereinafter (“The Agency”) legally constituted, whose main activity consists in the design of web pages, hosting services and domain registration, advertising and Marketing activities. Digital, among others similar.
Those users, visitors, customers, hereinafter («The Users»), over 18 years of age who decide to enter or purchase our services and products, will do so at their own risk, in accordance with local laws and the acceptance of the Processing of Personal Data. By entering our site and using our services, the user admits having read and understood this document.

Domains, Licenses and related services by third parties

Third party is understood as domain registration companies and technology providers in general.
a) In the case of domain registration, it is done with the Agency’s data and with the internal procedures that are defined. In the event that Users wish to transfer to their property, they must make their request from the registered mail of the User where the following procedure will be informed and the responsibility associated with the registration of the domain will be reported.
b) The Agency is exempt from any responsibility when any of the following cases occur:

  • Transfer to the request made by the user.
  • Failure to renew domains, hosting, ssl certificates and any type of licenses.
  • Use of the site for purposes not permitted by law.

Reasonable use in the Hosting Service

In order to have a balance in the allocation of technological resources, a reasonable use policy is established in our hosting service related to inodes. When a hosting account number of inodes reaches 200,000, the hosting account is automatically excluded from our preventive backup system of general backups.
The inode limit of the account is 300,000. We invite you to control the performance of your account, removing obsolete files, avoiding duplication of information, avoiding too many platforms. If the number of nodes cannot be kept within the indicated limits, our system will notify warnings to avoid blocking.

* Inodes: Each file / record in the account, is considered as 1 inode, including all the information on the website and email services.

Capability to buy

The commercial products offered on all the Agency’s websites (smartsi.co, smartsi.website, smartdigital.website, zoomempresarial.com), are only available to individuals and legal entities that have the legal capacity to buy and contract. People who do not have this capacity will not be able to make purchases, minors, people who are in judicial interdiction or who have any legal or physical impediment that allows them to understand the terms and conditions provided in this document.

Product Listing

The site will publish on the page the digital products and services that are available to be purchased / or hired by users. The publications may include texts, descriptions, graphics, photographs, videos and other relevant content for sale. The graphic image of the products may vary.

Responsibility of the user

Users are obliged to report timely the changes in their contact information (name of the person in charge, tax identification number, email, cell phones, among others. The Agency will in no case renew licenses without receiving payment from the user.
If you lose access to our site, you can send a request to the contact information presented on our website.
The user is prohibited from using any type of malicious software or advanced computer security techniques to obstruct the proper functioning of the sites, their contents and the activities carried out. It is also prohibited to transmit from their digital products any illegal, threatening, slanderous, scandalous material and / or any other material that could give rise to any civil or criminal liability under the terms of the Law. The Agency will have the autonomy to suspend any type of content that is against the provisions of the law and act illegally.
The user is responsible for reviewing and confirming the acceptance of purchase orders and orders prior to renewal.
Scope of photographs or product images
The Agency makes it clear to the user that the images or photographs of the products offered on our website are included for the purpose of illustrating the Users so that they can identify by their general or usual form when purchasing and do not accurately represent the products that the user will acquire, even if they are the same gender or specie, except in the case of goods that by their nature do not allow such correspondence.

In the case of stock images, they are licenses acquired by The Agency with assignment to the Project contracted with the client.


The Agency does not collect any type of financial information. When making the payment, the user has two options:
Online payment through a link directed to the platform or gateway of the payment operator –PAYULATAM- which has its security levels and the permissions to carry out electronic transactions.
Payment with bank transfer: The information of the Bank entities with which we have registered our account is displayed.


Without prejudice to other measures, the site may warn, inform, temporarily suspend or delete a user’s account, initiate the legal actions it deems appropriate if:

  • Any law or any of the stipulations contained in this document is broken.
  • If the identity of the user or any information provided could not be verified.

Guarantees and returns

We do not make any type of money refund except in the cases determined in the private contracts with the client. A guarantee is made of what is agreed in each particular project.
Modification of terms and conditions
The Agency has the power to update these terms and conditions at any time. When we do it, we will review the update date at the bottom of this page. We encourage users to check this page frequently to stay informed about any changes regarding how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to periodically review this document and become aware of modifications.

Allies and Agreements

If you are part of a particular agreement, understood as: confidentiality agreement, work agreement, non-circumvention agreement, you can communicate from Monday to Friday from 8:00 a.m. to 5:00 p.m. to the cell phone 316 587 81 04 to review and update the agreement between the interested parties.

Websites for non-profit entities

The Agency guides the realization of the website according to the requirements established in Decree 2150 of December 2017 for non-profit entities.
It does not constitute any commitment or responsibility against the content uploaded on the website. By providing a Website Design service, we are released from any legal and / or tax liability. The company that owns the website must validate with the respective control entity that it complies with all the requirements in accordance with current regulations and be alert to changes. Likewise, to certify before the competent entity the veracity of the information offered on the website.

Your acceptance of these terms

By using this page and / or contracting our products and services, you express your acceptance of these terms. If you do not agree with these terms and conditions, please do not use our Site and contact us at comercial@smartsi.info to adjust / withdraw your commercial offer. Your continued use and completion of projects following the posting of changes to this policy will be deemed your acceptance of such changes.

How to get in touch with us

If you have any question about these terms, the practices of this site, or your relations with this site, please contact us at:
Forms set on our website: https://www.smartsi.co, https://www.smartsi.website
Bogotá D.C., Colombia
316 587 81 04

This document was last updated on February 1, 2019.